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TRAVEL WITH SINMALETAS STEP BY STEP

PREPARE YOUR LUGGAGE
HOW TO SEND MUSICAL INSTRUMENTS

A guitar, a trumpet, a violin, a drum… We can give you advice about shipping any musical instrument and help you to pack it up properly.

Illustration of electric guitar

Do I need an additional insurance?

First of all, be aware that this kind of objects are listed as "restricted articles" as it is a fragile good. You can check it at the complet list of restricted ítems or ítems with special conditions.

As well as you must inform us that you are sending a musical instrument, you need to hire an additional insurance or sign the liability letter, in agreement that you are responsible of the shipment without insurance although we recommend you to hire it. (In that case, if your instrument is damaged, we won’t give you any compensation)

Do I need any special packaging?

In two words: hard case. It is essential to wrap up the instrument with bubble wrap and protect it inside case designed especially for this object . Although we do not recommend sending any instrument without its hard case, you can send it inside a box. To do it, you must use at list: lots of bubble wrap, foam blocks and polystyrene peanuts.

How to send musical instruments using Sinmaletas?

Orange and black electric guitar

Guitar storage case

Put the instrument inside a hard case. NEVER a soft case.

COMPLETE YOUR PACKAGING

To better protect the instrument cover it up with bubble wrap
Wrap the package externally, this will prevent your labels from falling off
Reinforce the outer packaging to prevent its opening

See complete list of articles which can be sent >

Legal Notice

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE), it is reported that this website is owned by MULTIBOXES S.L., with CIF B61922530.

Also, the company ensures compliance with current regulations on the protection of personal data, and therefore informs that our activity is governed by the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of the Parliament and of the Council of 27 April 20146, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (published on May 4, 2016), and the applicable national regulations, mainly the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (BOE of December 6, 2018).

The official website of our company is intended to manage the relationship with our customers and the service requested, also including the commercial management of the company, i.e. the possibility of sending commercial communications or notices for the implementation of promotional activities.

The use and utilization of this web site by the users who access it, implies that they fully and expressly accept all the conditions set forth in this document. In case of any specific particularity, it would be explained in its corresponding section.

The user guarantees the authenticity of all the data he/she communicates through https://www.sinmaletas.com and shall keep the information he/she provides to Multiboxes, S.L. updated, so that it corresponds at all times to his/her real situation and shall be solely responsible for any false or inaccurate statements made, as well as for the damages caused thereby to Multiboxes, S.L. or to third parties.

Within the limits established by law, Multiboxes, S.L. does not assume any responsibility derived from the lack of veracity, integrity, updating and accuracy of the data or information contained in its Internet pages.

The Internet pages of Multiboxes, S.L. may contain links to other pages of third parties. Therefore, Multiboxes, S.L. cannot assume any responsibility for the content that may appear on third party websites.

The texts, images, sounds, animations, software and other contents included in this website are the exclusive property of Multiboxes, S.L. or its licensors.

Any act of transmission, distribution, cession, reproduction, storage or total or partial public communication must have the express consent of Multiboxes, S.L.

Likewise, to access the services that Multiboxes, S.L. offers through the website, you must provide some personal data.

The user guarantees the authenticity of all the data he/she communicates through https://www.sinmaletas.com and shall keep the information he/she provides to Multiboxes, S.L. updated, so that it corresponds at all times to his/her real situation and shall be solely responsible for any false or inaccurate statements made, as well as for the damages caused thereby to Multiboxes, S.L. or to third parties.

Multiboxes, S.L can assume no liability derived from any incorrect, inappropriate or illicit use of the information that appears on the internet pages of Multiboxes, S.L.

Within the limits established by law, Multiboxes, S.L. does not assume any responsibility derived from the lack of veracity, integrity, updating and accuracy of the data or information contained in its Internet pages.

The contents and information of the Internet pages of Multiboxes, S.L. are prepared by professionals duly qualified for the exercise of their profession.

However, the contents and information do not bind the aforementioned, nor do they constitute opinions, advice or legal advice of any kind, as it is merely a service offered for informative and informative purposes.

In compliance with the provisions of the RGPD 2016/679, of April 27, and the LOPD 3/2018, of December 5, we inform you that your personal data will be incorporated and processed in the files of Multiboxes, S.L., in order to be able to provide and offer you our services. We also inform you that the General Data Protection Regulation (GDPR) 2016/679 of the EU, supplemented by the Organic Law 3/2018, offers users the possibility of exercising a series of rights related to the processing of their personal data. In relation to the user's data that are processed by the company, the rights of access, rectification, limitation of processing, opposition, data portability and right of deletion may be exercised free of charge, always in accordance with the provisions of the legal regulations in force related above on the protection of personal data.

To make use of the exercise of these rights, the user must write to the following address: info@sinmaletas.com and provide proof of identity (ID card or passport).

This letter must contain the name and surname of the interested party or user, the request, the address and the corresponding proof of identity.

The exercise of rights must be made by the user himself, although they may also be exercised by an authorized person as legal representative of the authorized person. In this case, documentation must be provided to prove the interested party's representation.

Intelectual Property

The contents provided by Multiboxes, S.L are subject to intellectual and industrial property rights and are exclusively held by Multiboxes, S.L or any physical people or legal entities that might be reported. By purchasing a product or service, Multiboxes, S.L does not give the purchaser any right of alteration, exploitation, reproduction, distribution or public communication thereon, and Multiboxes, S.L reserves all of these rights. The concession of the above rights will require the previous consent in writing from the holder, so the client may not give others the said contents.

In addition to the content included in Multiboxes, S.L, intellectual property includes their graphics, logos, designs, images and source codes used in programming.

Multiboxes, S.L has obtained the information and materials included in the web from sources considered reliable, and although reasonable measures have been taken to assure that the information contained is correct, Multiboxes, S.L is not able to guarantee at all times and under all circumstances that this information is precise, complete, updated and therefore that it can be trusted as if it were. Multiboxes, S.L expressly declines all liability due to error or omission in the information contained in the pages of this website.

Multiboxes, S.L reserves the right to modify, suspend, cancel or restrict the content of the web, the links or the information obtained through it, without prior warning. In no case does it assume any liability as a result of the incorrect use of the web that may be given by the user, both with regard to the information and the services contained.

In no case will Multiboxes, S.L, its branches and/or work centres, managers and/or empowered representatives, employees and generally all authorised personnel be responsible for any kind of damage, loss, claim or expenses of any kind, both whether they might proceed directly or indirectly from the use and/or diffusion of the web or the information acquired or accessed thereby, or for any computer virus, operative faults or interruptions in the service or transmission of faults in the line in the use of the web, both from direct connection or by link or any other means. To all legal effects, this constitutes a warning to any user that these possibilities and events might occur.

Multiboxes, S.L accepts no responsibility for websites that do not belong to them or those which may be accessed by means of links or any content made available by others. Any use of a link or a website other than their own will be made at the exclusive will, risk and venture of the user. Multiboxes, S.L does not recommend or guarantee any of the information gained by means of a link, nor accepts liability for any loss, claim or damage derived from the use or misuse of a link, or the information achieved through one, including other links or webs, interruption in service or access, or any attempt to use or misuse a link, both when connecting to the Multiboxes, S.L website and accessing the information from other sites through it.

Sometimes, this web may use cookies, or small data files generated in the user’s computer and which allow the following information to be gained: 1) Date and time of the last visit of the user to the web; 2) Design and contents that the user chose on their first visit to the web; 3) Security elements intervening in controlling access to the restricted areas and 4) Other similar circumstances. The user has the option of preventing the generation of cookies by selecting the option in their browser. However, Multiboxes, S.L accepts no liability for the fact of their deactivation preventing the good operation of the website.

Industrial and Intelectual Property

This web is the property of Multiboxes, S.L All Intellectual Property and rights of operation and reproduction of this web, of its pages, screens, the information they contain, their appearance and design, and all links ("hyperlinks") established there from to other websites of any subsidiary and/or parent of Multiboxes, S.L, are the exclusive property thereof, unless it is expressly stated otherwise. Any name, design and/or logo, and any product ort service offered and reflected on this website are trademarks duly registered by Multiboxes, S.L, by its subsidiaries and/or parents or by others. Any undue use thereof by people other than their legitimate owner and without the express, unequivocal consent thereby may be reported and pursued by all legal means existing in Spanish and/or Community Juridical Ordinance.

All intellectual property rights and processes of others are suitably highlighted and must be respected by all those entering this site, and Multiboxes, S.L shall not be responsible for the use that any user might make thereof, the liability falling entirely on this person.

Contents may be downloaded, copied or printed from any page of this site only for personal and private use. All reproduction, transmission, modification or suppression of the information, content and warnings of this website is prohibited without previous authorisation in writing from Multiboxes, S.L.

Applicable Law and Jurisdiction

These general conditions are governed by Spanish legislation, and the Spanish Courts and Tribunals are competent in knowing all questions that might arise from the interpretation, application and compliance therewith. By accepting the general conditions in this legal disclaimer, the users expressly waive any other law that might correspond to them by application of the current Law of Civil Proceedings.